Delivery & Payment
At Maison Minelle, each order is carefully prepared and shipped as quickly as possible.
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Delivery
Areas served
We deliver to France, the French overseas departments and territories, Canada and internationally (depending on the countries available at checkout).
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Processing times
Orders are processed within 3 to 5 business days, excluding weekends and public holidays.
Custom services (e.g., coloring, customized lace) may extend this time.
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Estimated Delivery Times
|
Destination |
Delay after shipment |
|
🇫🇷 Metropolitan France |
2 to 4 working days |
|
🇷🇪🇬🇵DOM-TOM |
5 to 8 working days |
|
🇨🇦Canada |
5 to 10 working days |
|
🌍Other areas |
Calculated automatically at checkout |
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Delivery costs
|
Area |
Delivery method |
Fees from |
|
France (home) |
Colissimo / Chronopost |
6.90€ |
|
France (relay point) |
Mondial Relay |
4.90€ |
|
Belgium/Luxembourg |
Mondial Relay (relay point) |
6.90€ |
|
DOM-TOM |
Colissimo Overseas |
12.90€ |
|
Canada (Quebec & Ontario) |
Local delivery from Montreal |
from €6.90 |
|
Other countries |
adapted carrier |
Calculated automatically at checkout |
The exact charges are displayed at checkout, depending on your address and the weight of the package.
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Order tracking
An email containing your tracking number will be sent to you upon shipment.
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Payment
Accepted payment methods:
• Bank card (Visa, Mastercard, etc.)
• Apple Pay
• PayPal
• Shopify Payments
All transactions are 100% secure through Shopify. We never store your banking information.
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Need help?
For any questions regarding ordering, delivery or the methods offered, contact us: contact@maisonminelle.com
