Delivery & Payment

At Maison Minelle, each order is carefully prepared and shipped as quickly as possible.



Delivery


Areas served


We deliver to France, the French overseas departments and territories, Canada and internationally (depending on the countries available at checkout).



Processing times


Orders are processed within 3 to 5 business days, excluding weekends and public holidays.

Custom services (e.g., coloring, customized lace) may extend this time.



Estimated Delivery Times


Destination

Delay after shipment

🇫🇷 Metropolitan France

2 to 4 working days

🇷🇪🇬🇵DOM-TOM

5 to 8 working days

🇨🇦Canada

5 to 10 working days

🌍Other areas

Calculated automatically at checkout



Delivery costs


Area

Delivery method

Fees from

France (home)

Colissimo / Chronopost

6.90€

France (relay point)

Mondial Relay

4.90€

Belgium/Luxembourg

Mondial Relay (relay point)

6.90€

DOM-TOM

Colissimo Overseas

12.90€

Canada (Quebec & Ontario)

Local delivery from Montreal

from €6.90

Other countries

adapted carrier

Calculated automatically at checkout


The exact charges are displayed at checkout, depending on your address and the weight of the package.



Order tracking


An email containing your tracking number will be sent to you upon shipment.



Payment


Accepted payment methods:

• Bank card (Visa, Mastercard, etc.)

• Apple Pay

• PayPal

• Shopify Payments


All transactions are 100% secure through Shopify. We never store your banking information.



Need help?


For any questions regarding ordering, delivery or the methods offered, contact us: contact@maisonminelle.com